At our pet-sitting and dog-walking service (referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance. We are committed to handling personal data with care, in strict adherence to privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This Privacy Policy governs your interactions with our services across all our platforms, which include our website, applications, services, and products. Please note that this policy does not apply to third-party entities or platforms that may be linked to from our service; each of these has its own privacy policy.
Our processing activities cover various scenarios where you might engage with us, such as using our applications and services as a user, visiting our websites associated with this Privacy Statement, and interacting with communications from us like newsletters, emails, calls, or text messages/SMS.
We collect diverse categories of personal data to provide and improve our services. This includes account details, payment information, financial records, purchase histories, mobile device identifiers, location data, feedback provided, social media information, and product-related information. We gather this data through direct user input, interactions on our platform, and the use of automated technologies. Additionally, we may receive personal data from third parties, which is managed in accordance with their respective privacy policies.
We employ cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a role in ensuring the website functions well, remembers your preferences, and helps us understand user behavior for continuous improvement. You can manage your cookie preferences through our dedicated Cookie Manager tool.
We maintain data retention policies that comply with legal requirements and align with the original purposes for data collection. Data that is no longer needed is either deleted or anonymized to protect your privacy.
To safeguard your personal data, we implement robust organizational safeguards and security measures. This includes encrypted communication channels and partnering with secure third-party service providers who adhere to strict data protection standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed at, individuals under the age of 18. We do not intentionally collect personal data from children who are under this age.
You have rights under various jurisdictions regarding your personal data. These rights may include accessing, rectifying, deleting, restricting the processing of, transferring, objecting to processing, and non-discrimination. You also have the right to file appeals or complaints and withdraw your consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy as necessary. Any changes to the policy will be communicated via updates on our website.
Should you have any inquiries, wish to unsubscribe from our services, or need assistance with data-related matters, our dedicated privacy team is available and can be contacted via email at [email protected] or through written correspondence to the address provided on our website. Your trust in our service is valuable, and we are committed to maintaining its integrity through your privacy-focused care and data security measures.